Kontaktinformationen
Contact Us
Welcome to izeyu Direct! Whether you need expert assistance selecting the right kitchen scale, help tracking an existing order, or guidance on product calibration and features, our customer support team is here to help you every step of the way.
Get In Touch
Please choose your preferred method of communication below.
1 Online Chat
Click the chat icon at the bottom right of your screen to speak with our support team in real-time.
2 Direct Support Channels
If you prefer to contact us directly or need to submit documentation (such as photos or videos for warranty verification or troubleshooting), please reach out through the following channels:
Customer Support Email: support@izeyu.com (Monitored 24/7; we aim to respond to all inquiries within 24–48 hours.)
Customer Support Phone: +(86) 153 2381 7917
Company Information
Corporate Headquarters Note: Please note that our corporate office handles brand management and administrative functions only. Do not send product returns to this address, as they will be refused. For all product returns, please contact our support team first to receive a valid return authorization and the correct warehouse address.
ZEYU IMPORT AND EXPORT TRADING CO., LIMITED
ROOM 22, 11/F CHINA UNITED PLAZA
1008 TAI NAN WEST ST, LAI CHI KOK
HONG KONG
Important Disclaimer
izeyu Direct specializes in high-quality electronic kitchen scales and culinary measurement tools.
- Usage Note: Our products are intended for domestic, baking, and culinary purposes only. They are NOT certified for commercial trade (Legal-for-Trade), medical use, or industrial laboratory environments.
- Brand Mentions: Any third-party brand names, logos, or trademarks used on our website are for descriptive purposes only to help you identify compatibility with specific kitchen environments or accessories. They do not imply any affiliation with or endorsement by those brands.