izeyu Direct – Legal Notice & Terms of Service

Last updated: May 19, 2026

This website (izeyu.com) and store are operated by ZEYU IMPORT AND EXPORT TRADING CO., LIMITED (referred to herein as "izeyu Direct", "we", "us", or "our"). By accessing our website, purchasing our products, or utilizing any of our services, you (the "Customer" or "User") agree to be bound by the following terms, conditions, and legal notices.

If you do not agree to all the terms and conditions outlined herein, you are prohibited from accessing this website or using any of our services.

1. Intellectual Property & Brand Disclaimers

• Trademarks and Rights: All original content, features, logos, graphics, product photography, and text displayed on this website are the exclusive property of ZEYU IMPORT AND EXPORT TRADING CO., LIMITED and are protected by international copyright, trademark, and intellectual property laws.

• Intended Product Category: izeyu Direct specializes exclusively in brand-new electronic kitchen scales, baking measurement tools, and home culinary accessories.

• No Affiliation: Any reference to specific ingredients, nutritional apps, dietary frameworks, or third-party kitchen appliance brands on our website is for descriptive, illustrative, or compatibility reference purposes only, and does not imply any official affiliation with, sponsorship by, or endorsement from those respective brand owners.

2. Usage and Product Suitability Disclaimer

• Domestic and Culinary Use Only: Our products are designed and manufactured strictly for domestic kitchen use, home baking, meal prepping, and general household weight measurements.

• Not Legal-for-Trade: Our kitchen scales are NOT certified for commercial trade (Legal-for-Trade), legal weighing, industrial manufacturing, or regulated medical/pharmaceutical applications within Europe or any other jurisdiction. izeyu Direct disclaims all liability if the product is used in unauthorized commercial or regulated environments.

• Measurement Tolerances: Digital scales are subject to acceptable technical measurement variances and calibration shifts based on environmental factors (such as surface leveling, ambient temperature, humidity, and airflow). Minor weight variances within standard consumer industry tolerances do not constitute a product defect.

3. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall ZEYU IMPORT AND EXPORT TRADING CO., LIMITED, its directors, employees, or affiliates, be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation:

• Any cooking or baking failures, ruined ingredients, or incorrect recipe execution resulting from measurement variances.

• Improper nutritional tracking or dietary calculation errors.

• Damage caused by user error or product misuse, including but not limited to overloading past maximum weight capacity, exposure to extreme heat, dropping the device, battery leakage, or water damage to non-waterproof models.

• Loss of income, loss of profits, or business interruption due to unauthorized commercial deployment of the device.

Our total liability to you for any claim arising out of or relating to your purchase shall not exceed the actual purchase price paid by you for the specific product in question.

4. Pricing, Errors, and Product Availability

• Information Accuracies: Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, technical specifications (such as graduation units or max capacity), pricing, shipping charges, promotions, transit times, or inventory availability.

• Right to Correct or Cancel: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order). If your order is canceled after payment has been processed, we will issue a full refund to your original payment method.

   

5. Third-Party Links and Shopify Infrastructure

• Shopify Platform: Our storefront is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you. Your interactions with the platform are governed by both our policies and Shopify’s user terms.

• External Links: Our website may contain links to third-party websites or resources that are not owned or controlled by us. We assume no responsibility for the content, privacy policies, or practices of any third-party websites.

6. Governing Law and Jurisdiction

These terms, policies, and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Hong Kong S.A.R., without regard to principles of conflicts of laws. Any legal action or dispute arising out of your use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts located in Hong Kong.

7. Changes to This Legal Notice

We reserve the right, at our sole discretion, to update, change, or replace any part of this Legal Notice and Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or services following the posting of any changes constitutes acceptance of those changes.

8. Contact Information

For legal inquiries, terms compliance questions, or formal notices, please contact us directly:

• Email: support@izeyu.com

• Phone: +(86) 153 2381 7917

• Corporate Entity: ZEYU IMPORT AND EXPORT TRADING CO., LIMITED

• Registered Address: ROOM 22, 11/F CHINA UNITED PLAZA 1008 TAI NAN WEST ST, LAI CHI KOK HONG KONG