A: Accuracy is our foundational standard. To meet various culinary needs, we offer models with three different levels of precision: 0.01g, 0.1g, and 1g. Whether you need micro-precision for molecular gastronomy and coffee brewing, or a high-capacity scale for everyday family baking, please check the specific product description to choose the perfect fit for your kitchen.

A: Absolutely. With a single touch, you can instantly toggle between grams (g), kilograms (kg), ounces (oz), pounds (lbs), and milliliters (ml) etc. It seamlessly handles both solid ingredients and liquid volumes.

A: Yes. Our scales feature premium, fingerprint-resistant stainless steel or tempered glass surfaces. While the scale shouldn't be fully submerged in water, it is splash-resistant and can be easily wiped clean with a damp cloth in seconds.

A: Yes, all our models include an intuitive Tare function. This allows you to subtract the weight of any bowl, container, or previous ingredients, so you can measure multiple items in the same container sequentially without doing any math.

A: Yes, we stand firmly behind our quality. Every izeyu kitchen scale comes with a 2-Year Bulletproof Warranty. If your scale experiences any manufacturing defects within two years of purchase, we will replace it for you free of charge.

A: Yes, completely. All izeyu kitchen scales strictly comply with European standards and hold full CE, RoHS certifications, ensuring they are 100% safe, reliable, and eco-conscious for your home.

A: We ship to most countries across Europe (including Germany, France, Italy, Spain, Netherlands, etc.). Orders are typically processed within 24–48 hours. Standard shipping usually takes 3 to 7 business days depending on your location.

A: Yes. As soon as your order is dispatched from our warehouse, an automated email containing your tracking number and a tracking link will be sent to you, allowing you to monitor your package every step of the way.

A: We want you to be completely satisfied. We offer a 30-Day Risk-Free Money-Back Guarantee. If the scale isn't the perfect fit for your kitchen, you can return it in its original packaging within 30 days for a full refund.

A: Our European support team is here for you. You can reach us 24/7 via email at support@izeyu.com or through our "Contact Us" page. We promise to respond to all inquiries within 24 hours.